Comparing the Diffusion of Online Service Recovery in Small and Large Organizations

Larry Neale, Jamie Murphy, Arno Scharl

Publikation: Beitrag in einer Fachzeitschrift › Artikel › Begutachtung

Originalsprache	englisch
Seiten (von - bis)	165-181
Fachzeitschrift	Journal of Marketing Communications
Jahrgang	12
Ausgabenummer	3
DOIs	https://doi.org/10.1080/13527260600719790
Publikationsstatus	Veröffentlicht - 2006

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