Using Knowledge-based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry

Alexander Felfernig, Daniel Stoefler, Christian Russ, Markus Zanker

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

Original languageEnglish
Title of host publicationInternational Conference on Economic, Technical and organisational aspects of Product Configuration Systems
Publisher.
Pages20-22
Publication statusPublished - 2004
EventInternational Conference on Economic, Technical and organisational aspects of Product Configuration Systems - Kopenhagen, Denmark
Duration: 28 Jun 200429 Jun 2004

Conference

ConferenceInternational Conference on Economic, Technical and organisational aspects of Product Configuration Systems
CountryDenmark
CityKopenhagen
Period28/06/0429/06/04

Treatment code (Nähere Zuordnung)

  • Experimental

Cite this

Felfernig, A., Stoefler, D., Russ, C., & Zanker, M. (2004). Using Knowledge-based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry. In International Conference on Economic, Technical and organisational aspects of Product Configuration Systems (pp. 20-22). ..

Using Knowledge-based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry. / Felfernig, Alexander; Stoefler, Daniel; Russ, Christian; Zanker, Markus.

International Conference on Economic, Technical and organisational aspects of Product Configuration Systems. ., 2004. p. 20-22.

Research output: Chapter in Book/Report/Conference proceedingConference contributionResearchpeer-review

Felfernig, A, Stoefler, D, Russ, C & Zanker, M 2004, Using Knowledge-based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry. in International Conference on Economic, Technical and organisational aspects of Product Configuration Systems. ., pp. 20-22, International Conference on Economic, Technical and organisational aspects of Product Configuration Systems, Kopenhagen, Denmark, 28/06/04.
Felfernig A, Stoefler D, Russ C, Zanker M. Using Knowledge-based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry. In International Conference on Economic, Technical and organisational aspects of Product Configuration Systems. . 2004. p. 20-22
Felfernig, Alexander ; Stoefler, Daniel ; Russ, Christian ; Zanker, Markus. / Using Knowledge-based Advisor Technology for Improved Customer Satisfaction in the Shoe Industry. International Conference on Economic, Technical and organisational aspects of Product Configuration Systems. ., 2004. pp. 20-22
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