The use of Business Intelligence and Data Mining for improving the detection of Customer Needs in Service Engineering

Helmut Aschbacher, Ernst Kreuzer, Florian Neukart, Birgit Kammerhofer, Sebastian Schatzl

Research output: Contribution to conference(Old data) Lecture or Presentation

Original languageEnglish
Publication statusPublished - 26 Oct 2009
Event2. International Service Design Network Conference 2009 - Madeira, Portugal
Duration: 26 Oct 200927 Oct 2009

Conference

Conference2. International Service Design Network Conference 2009
CountryPortugal
CityMadeira
Period26/10/0927/10/09

Treatment code (Nähere Zuordnung)

  • Application
  • Popular Scientific
  • Basic - Fundamental (Grundlagenforschung)

Cite this

Aschbacher, H., Kreuzer, E., Neukart, F., Kammerhofer, B., & Schatzl, S. (2009). The use of Business Intelligence and Data Mining for improving the detection of Customer Needs in Service Engineering. 2. International Service Design Network Conference 2009, Madeira, Portugal.