Abstract
Digitization is currently one of the major factors changing society and the business world. Most research focused on the technical issues of this change, but also employees and especially the way how they learn changes dramatically. In this paper, we are interested in exploring the perspectives of decision makers in huge manufacturing companies on current challenges in organizing learning and knowledge distribution in digitized manufacturing environments. Moreover, we investigated the change process and challenges of implementing new knowledge and learning processes. To this purpose, we have conducted 24 interviews with senior representatives of large manufacturing companies from Austria, Germany, Italy, Liechtenstein and Switzerland. Our exploratory study shows that decision makers perceive significant changes in work practice of manufacturing due to digitization and they currently plan changes in organizational training and knowledge distribution processes in response. Due to the lack of best practices, companies focus very much on technological advancements. The delivery of knowledge just-in-time directly into work practice is a favorite approach. Overall, digital learning services are growing and new requirements regarding compliance, quality management and organisational culture arise.
Original language | English |
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Title of host publication | Innovation in Organizations: Learning, Unlearning, and Intentional Forgetting |
Subtitle of host publication | Proceedings of the Hawaii International Conference on System Sciences (HICSS) |
Number of pages | 10 |
ISBN (Electronic) | 978-0-9981331-3-3 |
DOIs | |
Publication status | Published - Jan 2020 |
Event | 53rd Hawaii International Conference on System Sciences - Manoa, United States Duration: 7 Jan 2020 → 10 Jan 2020 |
Conference
Conference | 53rd Hawaii International Conference on System Sciences |
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Abbreviated title | HICSS 2020 |
Country/Territory | United States |
City | Manoa |
Period | 7/01/20 → 10/01/20 |
Keywords
- automation in production
- digital transformation