Estimation of Changes in Customer’s Mobility Behaviour by the Use of Parcel Lockers

Research output: Contribution to conferencePaperResearchpeer-review

Abstract

The last mile is the most inefficient and most expensive part of a supply chain and comprises up to 55% of total delivery costs (Moder, 2009). A system of parcel lockers operated by a non-competing company, open to any logistic service provider can contribute to make goods distribution and the last mile more sustainable. The research project “Skalierbares, offenes Waren-Austausch-System” (SoWAS) investigates the development of such a system and will evaluate generated changes in customer’s mobility behaviour by an online panel survey in a living lab area. This paper presents the approach of an online panel survey and its first application on two person groups. The earliest results give first interesting and precise insights into customer’s mobility behaviour concerning received and dispatched/returned parcels – a field with poor available data. Based on the collected data we estimated a reduction potential of 27% for emissions and vehicle kilometres per picked-up/dropped off parcel. Furthermore, a modal shift of 12% from car to environmental friendly transport modes is possible due to the introduction of a parcel locker system.
Translated title of the contributionAbschätzung der Änderungen im Mobilitätsverhalten von Nutzern durch die Nutzung von Paketschließfachanlagen
Original languageEnglish
Publication statusPublished - 19 Sep 2019
Event22nd Euro Working Group on Transportation Meeting - EWGT 2019 - Universitat Politecnice de Catalanuya, Barcelona, Spain
Duration: 18 Sep 201920 Sep 2019
https://ewgt19.upc.edu/en

Conference

Conference22nd Euro Working Group on Transportation Meeting - EWGT 2019
Abbreviated titleEWGT 2019
CountrySpain
CityBarcelona
Period18/09/1920/09/19
Internet address

Cite this

Hofer, K., Flucher, S., Fellendorf, M., Schadler, M., & Hafner, N. (2019). Estimation of Changes in Customer’s Mobility Behaviour by the Use of Parcel Lockers. Paper presented at 22nd Euro Working Group on Transportation Meeting - EWGT 2019, Barcelona, Spain.

Estimation of Changes in Customer’s Mobility Behaviour by the Use of Parcel Lockers. / Hofer, Karl; Flucher, Stefan; Fellendorf, Martin; Schadler, Michael; Hafner, Norbert.

2019. Paper presented at 22nd Euro Working Group on Transportation Meeting - EWGT 2019, Barcelona, Spain.

Research output: Contribution to conferencePaperResearchpeer-review

Hofer, K, Flucher, S, Fellendorf, M, Schadler, M & Hafner, N 2019, 'Estimation of Changes in Customer’s Mobility Behaviour by the Use of Parcel Lockers' Paper presented at 22nd Euro Working Group on Transportation Meeting - EWGT 2019, Barcelona, Spain, 18/09/19 - 20/09/19, .
Hofer K, Flucher S, Fellendorf M, Schadler M, Hafner N. Estimation of Changes in Customer’s Mobility Behaviour by the Use of Parcel Lockers. 2019. Paper presented at 22nd Euro Working Group on Transportation Meeting - EWGT 2019, Barcelona, Spain.
Hofer, Karl ; Flucher, Stefan ; Fellendorf, Martin ; Schadler, Michael ; Hafner, Norbert. / Estimation of Changes in Customer’s Mobility Behaviour by the Use of Parcel Lockers. Paper presented at 22nd Euro Working Group on Transportation Meeting - EWGT 2019, Barcelona, Spain.
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