Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe

Blaz Podgorelec; Andreea Ancuta Corici; Thomas Zefferer; Detlef Hühnlein; Jordi Cucurull; Hans Graux; Stefan Dedovic; Carsten Schmidt; Robert Krimmer

doi:10.1145/3543434.3543638

Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe

Blaz Podgorelec, Andreea Ancuta Corici^*, Thomas Zefferer, Detlef Hühnlein, Jordi Cucurull, Hans Graux, Stefan Dedovic, Carsten Schmidt, Robert Krimmer

^*Corresponding author for this work

Institute of Applied Information Processing and Communications (7050)

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Abstract

In times where personal contacts must be reduced and in-person meetings and appointments have become difficult, electronic services are continuously gaining relevance. This especially applies to the public-sector domain, where e-government services have become a main pillar for the interaction between citizens and public administrations. In the European Union (EU), such service must not only be provided on national level but must be made accessible to all EU citizens, in order to satisfy the needs of a converging European society. The EU and its legal bodies support the provision of pan-European e-government services by means of various legal and technical frameworks. Two relevant frameworks in this context are the Single Digital Gateway Regulation, which facilitates cross-border retrieval of user data, and the eIDAS Regulation, which enables authentication of users across borders by federating the EU Member States' national identity management systems. While each framework has already successfully proven its potential individually, challenges arise when both frameworks are combined and jointly used by e-government services. This effect is even aggravated, if these e-government services do not follow a classical browser-based paradigm, but instead make use of and rely on mobile technologies. The Horizon 2020 project mGov4EU tackles these challenges. It develops technical solutions to help e-government services employ the full potential of the SDG and the eIDAS Regulation. Thereby, it especially focuses on mobile, i.e., app-based services. Technical solutions developed by mGov4EU will be evaluated by means of several mobile pilot applications. This paper identifies and describes the challenges addressed by mGov4EU and introduces mGov4EU's solutions to overcome them. This way, this paper proposes a strategy to leverage the full potential of SDG and eIDAS also in mobile application scenarios, and hence paves the way for future successful mobile cross-border services.

Original language	English
Title of host publication	Proceedings of the 23rd Annual International Conference on Digital Government Research
Subtitle of host publication	Intelligent Technologies, Governments and Citizens, DGO 2022
Editors	Loni Hagen, Mihkel Solvak, Sungsoo Hwang
Publisher	Association of Computing Machinery
Pages	41-53
Number of pages	13
ISBN (Electronic)	978-1-4503-9749-0
DOIs	https://doi.org/10.1145/3543434.3543638
Publication status	Published - 15 Jun 2022
Event	23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens: DGO 2022 - Virtuell, Korea, Republic of Duration: 15 Jun 2022 → 17 Jun 2022

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens
Abbreviated title	dg.o 2022
Country/Territory	Korea, Republic of
City	Virtuell
Period	15/06/22 → 17/06/22

Keywords

eGov
SDGR
eIDAS
eSignature
Digital Wallet
Access Control
OAuth2.0
iVoting

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/3543434.3543638Licence: CC BY-SA 4.0

Cite this

Podgorelec, B., Corici, A. A., Zefferer, T., Hühnlein, D., Cucurull, J., Graux, H., Dedovic, S., Schmidt, C., & Krimmer, R. (2022). Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe. In L. Hagen, M. Solvak, & S. Hwang (Eds.), Proceedings of the 23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, DGO 2022 (pp. 41-53). (ACM International Conference Proceeding Series). Association of Computing Machinery. https://doi.org/10.1145/3543434.3543638

Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe. / Podgorelec, Blaz; Corici, Andreea Ancuta; Zefferer, Thomas et al.
Proceedings of the 23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, DGO 2022. ed. / Loni Hagen; Mihkel Solvak; Sungsoo Hwang. Association of Computing Machinery, 2022. p. 41-53 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference paper › peer-review

Podgorelec, B, Corici, AA, Zefferer, T, Hühnlein, D, Cucurull, J, Graux, H, Dedovic, S, Schmidt, C & Krimmer, R 2022, Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe. in L Hagen, M Solvak & S Hwang (eds), Proceedings of the 23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, DGO 2022. ACM International Conference Proceeding Series, Association of Computing Machinery, pp. 41-53, 23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, Virtuell, Korea, Republic of, 15/06/22. https://doi.org/10.1145/3543434.3543638

Podgorelec B, Corici AA, Zefferer T, Hühnlein D, Cucurull J, Graux H et al. Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe. In Hagen L, Solvak M, Hwang S, editors, Proceedings of the 23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, DGO 2022. Association of Computing Machinery. 2022. p. 41-53. (ACM International Conference Proceeding Series). doi: 10.1145/3543434.3543638

Podgorelec, Blaz ; Corici, Andreea Ancuta ; Zefferer, Thomas et al. / Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe. Proceedings of the 23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, DGO 2022. editor / Loni Hagen ; Mihkel Solvak ; Sungsoo Hwang. Association of Computing Machinery, 2022. pp. 41-53 (ACM International Conference Proceeding Series).

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ER -

Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

EU - mGov4EU - Mobile Cross-Border Government Services for Europe

Cite this

Enhancing European Interoperability Frameworks to Leverage Mobile Cross-Border Services in Europe

Abstract

Publication series

Conference

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Projects

EU - mGov4EU - Mobile Cross-Border Government Services for Europe

Cite this