Conceptualising value creation in data-driven services: The case of vehicle data

Christian Kaiser; Alexander Stocker; Gianluigi Viscusi; Michael Fellmann; Alexander Richter

doi:10.1016/j.ijinfomgt.2021.102335

Conceptualising value creation in data-driven services: The case of vehicle data

Christian Kaiser, Alexander Stocker, Gianluigi Viscusi, Michael Fellmann, Alexander Richter

Research output: Contribution to journal › Article › peer-review

Abstract

The creation of data-driven services generates new value streams, leading to the emergence of new actors and ultimately to new market configurations. In the automotive industry, the data generated by vehicles during use paves the way for new types of data-driven services. Based on interviews with eleven prominent experts of the Central European automotive industry, we identify key actors in establishing vehicle data-driven services and their data sharing relationships. We illustrate both in a conceptual multi-actor model for value creation in vehicle data-driven services and evaluate it in the context of six real-life cases. Our study adopts an ecosystem perspective and marks an important step towards the systematic design of a conceptual multi-actor model for vehicle data-driven value creation that can help to guide next research endeavours in data-driven service development.

Original language	English
Article number	102335
Journal	International Journal of Information Management
Volume	59
DOIs	https://doi.org/10.1016/j.ijinfomgt.2021.102335
Publication status	Published - Aug 2021

Keywords

Automotive
Conceptual model
Data sharing
Data-driven services
Value creation

ASJC Scopus subject areas

Information Systems
Library and Information Sciences
Computer Networks and Communications

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10.1016/j.ijinfomgt.2021.102335Licence: CC BY 4.0

Cite this

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title = "Conceptualising value creation in data-driven services: The case of vehicle data",

abstract = "The creation of data-driven services generates new value streams, leading to the emergence of new actors and ultimately to new market configurations. In the automotive industry, the data generated by vehicles during use paves the way for new types of data-driven services. Based on interviews with eleven prominent experts of the Central European automotive industry, we identify key actors in establishing vehicle data-driven services and their data sharing relationships. We illustrate both in a conceptual multi-actor model for value creation in vehicle data-driven services and evaluate it in the context of six real-life cases. Our study adopts an ecosystem perspective and marks an important step towards the systematic design of a conceptual multi-actor model for vehicle data-driven value creation that can help to guide next research endeavours in data-driven service development.",

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AU - Stocker, Alexander

AU - Viscusi, Gianluigi

AU - Fellmann, Michael

AU - Richter, Alexander

PY - 2021/8

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AB - The creation of data-driven services generates new value streams, leading to the emergence of new actors and ultimately to new market configurations. In the automotive industry, the data generated by vehicles during use paves the way for new types of data-driven services. Based on interviews with eleven prominent experts of the Central European automotive industry, we identify key actors in establishing vehicle data-driven services and their data sharing relationships. We illustrate both in a conceptual multi-actor model for value creation in vehicle data-driven services and evaluate it in the context of six real-life cases. Our study adopts an ecosystem perspective and marks an important step towards the systematic design of a conceptual multi-actor model for vehicle data-driven value creation that can help to guide next research endeavours in data-driven service development.

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Conceptualising value creation in data-driven services: The case of vehicle data

Abstract

Keywords

ASJC Scopus subject areas

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