Conception of a Conversational Interface to Provide a Guided Search of Study Related Data

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Since the beginning of software development, solution approaches and technologies have changed massively, including the requirements for a user interface. At the very beginning, it was the desktop application, with a classic Graphical User Interface (GUI), which fulfilled the needs of a user. Nowadays, many applications moved to web respectively mobile and the user behavior changed. A very modern concept to handle the communication between a computer and a user is a chatbot. The range of functions of a chatbot can be very simple up to complex artificial intelligence based solutions. This publication focuses on a chatbot solution for Graz University of Technology (TU Graz), which should support the student by finding study related information via a conversational interface.

LanguageEnglish
Pages37-47
Number of pages11
JournalInternational Journal of Emerging Technologies in Learning
Volume14
Issue number7
DOIs
StatusPublished - 2019

Fingerprint

user interface
software development
artificial intelligence
Graphical user interfaces
User interfaces
Artificial intelligence
Software engineering
Students
communication
Communication
student

Keywords

  • Chatbot
  • Conversational interface
  • Natural language understanding
  • natural language understanding
  • conversational interface

ASJC Scopus subject areas

  • Engineering(all)
  • Education

Cite this

Conception of a Conversational Interface to Provide a Guided Search of Study Related Data. / Berger, Rene; Ebner, Markus; Ebner, Martin.

In: International Journal of Emerging Technologies in Learning , Vol. 14, No. 7, 2019, p. 37-47.

Research output: Contribution to journalArticleResearchpeer-review

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