Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement

Jörg Kölbl, Heimo Theuretzbacher-Fritz, Roman Neunteufel, Ernest Mayr, Reinhard Perfler

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationPerformance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste
Place of PublicationLondon
PublisherIWA Publishing
Pages343-354
Edition1
ISBN (Print)978-18-433-9191-3
Publication statusPublished - 2008

Treatment code (Nähere Zuordnung)

  • Basic - Fundamental (Grundlagenforschung)
  • Application

Projects

Research_Topic_2: Sustainable Development and Optimisation of Urban Water Infrastructure

Fuchs-Hanusch, D., Kölbl, J., Vasvári, V., Theuretzbacher-Fritz, H., Steffelbauer, D., Gangl, G., Friedl, F., Schrotter, S., Kauch, E. P., Guenther, M., Scheucher, R., Krall, E., Krakow, S., Pointl, M. K., Arbesser-Rastburg, G. & Stelzl, A.

1/10/99 → …

Project: Research area

ÖVGW Prozess-Benchmarking 2007 - OVGW Process Benchmarking

Theuretzbacher-Fritz, H. & Kölbl, J.

1/02/0730/04/08

Project: Research project

Cite this

Kölbl, J., Theuretzbacher-Fritz, H., Neunteufel, R., Mayr, E., & Perfler, R. (2008). Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement. In Performance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste (1 ed., pp. 343-354). London: IWA Publishing.