Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement

Jörg Kölbl; Heimo Theuretzbacher-Fritz; Roman Neunteufel; Ernest Mayr; Reinhard Perfler

Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement

Jörg Kölbl, Heimo Theuretzbacher-Fritz, Roman Neunteufel, Ernest Mayr, Reinhard Perfler

Institute of Urban Water Management and Landscape Water Engineering (2150)

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Performance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste
Place of Publication	London
Publisher	IWA Publishing
Pages	343-354
Edition	1
ISBN (Print)	978-18-433-9191-3
Publication status	Published - 2008

Treatment code (Nähere Zuordnung)

Basic - Fundamental (Grundlagenforschung)
Application

1 Active
2 Finished

Research_Topic_2: Sustainable Development and Optimisation of Urban Water Infrastructure
Fuchs-Hanusch, D., Kölbl, J., Vasvári, V., Theuretzbacher-Fritz, H., Steffelbauer, D., Gangl, G., Friedl, F., Schrotter, S., Kauch, E. P., Guenther, M., Scheucher, R., Krall, E., Krakow, S., Pointl, M. K., Arbesser-Rastburg, G. & Stelzl, A.
1/10/99 → …
Project: Research area
ÖVGW Prozess-Benchmarking 2007 - OVGW Process Benchmarking
Theuretzbacher-Fritz, H. & Kölbl, J.
1/02/07 → 30/04/08
Project: Research project
Benchmarking ÖVGW - Stufe B - Benchmarking and Best Practices in the Austrian Water Supply - Main Project "stage B"
Theuretzbacher-Fritz, H. & Kölbl, J.
1/07/04 → 30/06/06
Project: Research project

Cite this

Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement. / Kölbl, Jörg; Theuretzbacher-Fritz, Heimo; Neunteufel, Roman; Mayr, Ernest; Perfler, Reinhard.

Performance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste. 1. ed. London : IWA Publishing, 2008. p. 343-354.

Research output: Chapter in Book/Report/Conference proceeding › Chapter

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title = "Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement",

author = "J{\"o}rg K{\"o}lbl and Heimo Theuretzbacher-Fritz and Roman Neunteufel and Ernest Mayr and Reinhard Perfler",

note = "Conference of COST CI8 in Valencia",

year = "2008",

language = "English",

isbn = "978-18-433-9191-3",

pages = "343--354",

booktitle = "Performance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste",

publisher = "IWA Publishing",

address = "United Kingdom",

edition = "1",

}

TY - CHAP

T1 - Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement

AU - Kölbl, Jörg

AU - Theuretzbacher-Fritz, Heimo

AU - Neunteufel, Roman

AU - Mayr, Ernest

AU - Perfler, Reinhard

N1 - Conference of COST CI8 in Valencia

PY - 2008

Y1 - 2008

M3 - Chapter

SN - 978-18-433-9191-3

SP - 343

EP - 354

BT - Performance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste

PB - IWA Publishing

CY - London

ER -

Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement

Treatment code (Nähere Zuordnung)

Research_Topic_2: Sustainable Development and Optimisation of Urban Water Infrastructure

ÖVGW Prozess-Benchmarking 2007 - OVGW Process Benchmarking

Benchmarking ÖVGW - Stufe B - Benchmarking and Best Practices in the Austrian Water Supply - Main Project "stage B"

Cite this