Benchmarking the Processes of Customer Meter Reading and Customer Meter Replacement

Jörg Kölbl, Heimo Theuretzbacher-Fritz, Roman Neunteufel, Ernest Mayr, Reinhard Perfler

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationPerformance Assessment of Urban Infrastructure Services - Drinking water, wastewater and solid waste
Place of PublicationLondon
PublisherIWA Publishing
Pages343-354
Edition1
ISBN (Print)978-18-433-9191-3
Publication statusPublished - 2008

Treatment code (Nähere Zuordnung)

  • Basic - Fundamental (Grundlagenforschung)
  • Application

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