Abstract

A lot of research is currently focused on studying user behavior indirectly by analyzing sensor data. However, only little attention has been given to the systematic acquisition of immediate user feedback to study user behavior in buildings. In this paper, we present a novel user feedback system which allows building users to provide feedback on the perceived sense of personal comfort in a room. To this end, a dedicated easy-to-use mobile app has been developed; it is complemented by a supporting infrastructure, including a web page for an at-a-glance overview. The obtained user feedback is compared with sensor data to assess whether building services (e.g., heating, ventilation and air-conditioning systems) are operated in accordance with user requirements. This serves as a basis to develop algorithms capable of optimizing building operation by providing recommendations to facility management staff or by automatic adjustment of operating points of building services. In this paper, we present the basic concept of the novel feedback system for building users and first results from an initial test phase. The results show that building users utilize the developed app to provide both, positive and negative feedback on room conditions. They also show that it is possible to identify rooms with non-ideal operating conditions and that reasonable measures to improve building operation can be derived from the gathered information. The results highlight the potential of the proposed system.
Translated title of the contributionEin innovatives User-Feedback-System für nachhaltige Gebäude
Original languageEnglish
Article number012123
Number of pages8
JournalIOP Conference Series / Earth and Environmental Science
Volume323
Issue numberConf. 1
DOIs
Publication statusPublished - 2019
EventSustainable Built Environment D-A-CH Conference 2019: Transition Towards a Net Zero Carbon Built Environment - Graz University of Technology, Graz, Austria
Duration: 11 Sep 201914 Sep 2019
https://www.tugraz.at/events/sbe19/home/

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title = "An innovative user feedback system for sustainable buildings",
abstract = "A lot of research is currently focused on studying user behavior indirectly by analyzing sensor data. However, only little attention has been given to the systematic acquisition of immediate user feedback to study user behavior in buildings. In this paper, we present a novel user feedback system which allows building users to provide feedback on the perceived sense of personal comfort in a room. To this end, a dedicated easy-to-use mobile app has been developed; it is complemented by a supporting infrastructure, including a web page for an at-a-glance overview. The obtained user feedback is compared with sensor data to assess whether building services (e.g., heating, ventilation and air-conditioning systems) are operated in accordance with user requirements. This serves as a basis to develop algorithms capable of optimizing building operation by providing recommendations to facility management staff or by automatic adjustment of operating points of building services. In this paper, we present the basic concept of the novel feedback system for building users and first results from an initial test phase. The results show that building users utilize the developed app to provide both, positive and negative feedback on room conditions. They also show that it is possible to identify rooms with non-ideal operating conditions and that reasonable measures to improve building operation can be derived from the gathered information. The results highlight the potential of the proposed system.",
author = "Michael Monsberger and Daniela Koppelhuber and Vedran Sabol and Heimo Gursch and Adrian Spataru and Oliver Prentner",
year = "2019",
doi = "10.1088/1755-1315/323/1/012123",
language = "English",
volume = "323",
journal = "IOP Conference Series / Earth and Environmental Science",
issn = "1755-1307",
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T1 - An innovative user feedback system for sustainable buildings

AU - Monsberger, Michael

AU - Koppelhuber, Daniela

AU - Sabol, Vedran

AU - Gursch, Heimo

AU - Spataru, Adrian

AU - Prentner, Oliver

PY - 2019

Y1 - 2019

N2 - A lot of research is currently focused on studying user behavior indirectly by analyzing sensor data. However, only little attention has been given to the systematic acquisition of immediate user feedback to study user behavior in buildings. In this paper, we present a novel user feedback system which allows building users to provide feedback on the perceived sense of personal comfort in a room. To this end, a dedicated easy-to-use mobile app has been developed; it is complemented by a supporting infrastructure, including a web page for an at-a-glance overview. The obtained user feedback is compared with sensor data to assess whether building services (e.g., heating, ventilation and air-conditioning systems) are operated in accordance with user requirements. This serves as a basis to develop algorithms capable of optimizing building operation by providing recommendations to facility management staff or by automatic adjustment of operating points of building services. In this paper, we present the basic concept of the novel feedback system for building users and first results from an initial test phase. The results show that building users utilize the developed app to provide both, positive and negative feedback on room conditions. They also show that it is possible to identify rooms with non-ideal operating conditions and that reasonable measures to improve building operation can be derived from the gathered information. The results highlight the potential of the proposed system.

AB - A lot of research is currently focused on studying user behavior indirectly by analyzing sensor data. However, only little attention has been given to the systematic acquisition of immediate user feedback to study user behavior in buildings. In this paper, we present a novel user feedback system which allows building users to provide feedback on the perceived sense of personal comfort in a room. To this end, a dedicated easy-to-use mobile app has been developed; it is complemented by a supporting infrastructure, including a web page for an at-a-glance overview. The obtained user feedback is compared with sensor data to assess whether building services (e.g., heating, ventilation and air-conditioning systems) are operated in accordance with user requirements. This serves as a basis to develop algorithms capable of optimizing building operation by providing recommendations to facility management staff or by automatic adjustment of operating points of building services. In this paper, we present the basic concept of the novel feedback system for building users and first results from an initial test phase. The results show that building users utilize the developed app to provide both, positive and negative feedback on room conditions. They also show that it is possible to identify rooms with non-ideal operating conditions and that reasonable measures to improve building operation can be derived from the gathered information. The results highlight the potential of the proposed system.

U2 - 10.1088/1755-1315/323/1/012123

DO - 10.1088/1755-1315/323/1/012123

M3 - Conference article

VL - 323

JO - IOP Conference Series / Earth and Environmental Science

JF - IOP Conference Series / Earth and Environmental Science

SN - 1755-1307

IS - Conf. 1

M1 - 012123

ER -