TQM - Total Quality Management of Water Supply Utilities

Project: Research project

Description

This research project is embedded in the Competence Network for Water Resources Management. Its aim is to adopt the existing manifold methods and tools for quality management to the sector of water supply services. Together with Graz Cityworks, as-is analyses and the deduction of development targets are carried out for the water supply service of Graz, from the TQM point of view.
StatusFinished
Effective start/end date1/12/0330/06/05