Maierhofer, S., Stelzmann, E. S., Kohlbacher, M. & Fellner, B., 2010, Systems, Software and Service Process Improvement. Riel, A. (ed.). 1 ed. Berlin Heidelberg: Springer, Vol. 99. p. 60-70 (Communications in Computer and Information Science).
Research output: Chapter in Book/Report/Conference proceeding › Chapter