I-KNOW '04 - International Conference on Knowledge Management

Stefan Koller (Speaker)

Activity: Talk or presentationTalk at conference or symposiumScience to science

Description

Talk: A Knowledge Infrastructure Hierarchy Model for Call Centre Processes
Period30 Jun 2004 - 2 Jul 2004
Held atI-KNOW '04 - International Conference on Knowledge Management
Event typeConference
LocationGraz, Austria