I-KNOW '04 - International Conference on Knowledge Management

Stefan Koller (Speaker)

Activity: Talk or presentation › Talk at conference or symposium › Science to science

Description

Talk: A Knowledge Infrastructure Hierarchy Model for Call Centre Processes

Period	30 Jun 2004 → 2 Jul 2004
Event title	I-KNOW'04: 4th International Conference on Knowledge Management
Event type	Conference
Location	Graz, Austria