What do Construction Workers Know about Artificial Intelligence? An Exploratory Case Study in an Austrian SME

Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in einem KonferenzbandBegutachtung

Abstract

Artificial intelligence (AI) is by now used in many different work settings, including construction industry. As new technologies change business and work processes, one important aspect is to understand how potentially affected workers perceive and understand the existing and upcoming AI in their work environment. In this work, we present the results of an exploratory case study with 20 construction workers in a small Austrian company about their knowledge of and attitudes toward AI. Our results show that construction workers' understanding of AI as a concept is rather superficial, diffuse, and vague, often linked to physical and tangible entities such as robots, and often based on inappropriate sources of information which can lead to misconceptions about AI and AI anxiety. Learning opportunities for promoting (future) construction workers' AI literacy should be accessible and understandable for learners at various educational levels and encompass aspects such as i) conveying the basics of digitalization, automation, and AI to enable a clear distinction of these concepts, ii) building on the learners' actual experience realm, i.e., taking into account their focus on physical, tangible, and visible entities, and iii) reducing AI anxiety by elaborating on the limits of AI.

Originalspracheenglisch
TitelMensch und Computer 2022
UntertitelFacing Realities, MuC 2022 - Proceedings
Redakteure/-innenMax Muhlhauser, Christian Reuter, Bastian Pfleging, Thomas Kosch, Andrii Matviienko, Kathrin Gerling, Sven Mayer, Wilko Heuten, Tanja Doring
Herausgeber (Verlag)Association of Computing Machinery
Seiten389-393
Seitenumfang5
ISBN (elektronisch)9781450396905
DOIs
PublikationsstatusVeröffentlicht - 4 Sept. 2022
Veranstaltung2022 Mensch und Computer Conference: Facing Realities - Darmstadt, Deutschland
Dauer: 4 Sept. 20227 Sept. 2022

Publikationsreihe

NameACM International Conference Proceeding Series

Konferenz

Konferenz2022 Mensch und Computer Conference
KurztitelMuC 2022
Land/GebietDeutschland
OrtDarmstadt
Zeitraum4/09/227/09/22

ASJC Scopus subject areas

  • Human-computer interaction
  • Computernetzwerke und -kommunikation
  • Maschinelles Sehen und Mustererkennung
  • Software

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