Value-Based Core Areas of Trustworthiness in Online Services

Titel in Übersetzung: Wertbasierte Kernbereiche der Vertrauenswürdigkeit von Online-Dienstleistungen

Danny S. Guamán, Jose M. del Alamo, Hristina Veljanova, Stefan Egon Reichmann, Anna Haselbacher

Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in einem Konferenzband

Abstract

In the digital domain, users can be expected to place their trust in online services if they have a reason to believe that, in addition to the functional and quality of service aspects, their rights will be protected and their shared values respected. However, recent studies and surveys suggest that users do not actually trust in online services, one of the reasons being that technology unable to meet their values and address their concerns. To bridge this gap, this work-inprogress paper presents a set of core areas of trustworthiness for online services that have emerged from an interdisciplinary discussion involving a social, ethical, legal and technological perspective while paying due attention to the protection of European fundamental rights and values. It then analyses the manner in which each of these core areas of trustworthiness maps to well-known system properties and (post-compliance) operational requirements.
Originalspracheenglisch
TitelTrust Management XIII
Untertitel13th IFIP WG 11.11 International Conference, IFIPTM 2019, Copenhagen, Denmark, July 17-19, 2019, Proceedings
Redakteure/-innenWeizhi Meng, Piotr Cofta, Christian Damsgaard Jensen, Tyrone Grandison
ErscheinungsortCham
Herausgeber (Verlag)Springer
Seiten81-97
Seitenumfang16
Band1
Auflage1
ISBN (elektronisch)978-3-030-33716-2
ISBN (Print)978-3-030-33715-
PublikationsstatusVeröffentlicht - 2019

Dieses zitieren

Guamán, D. S., del Alamo, J. M., Veljanova, H., Reichmann, S. E., & Haselbacher, A. (2019). Value-Based Core Areas of Trustworthiness in Online Services. in W. Meng, P. Cofta, C. Damsgaard Jensen, & T. Grandison (Hrsg.), Trust Management XIII: 13th IFIP WG 11.11 International Conference, IFIPTM 2019, Copenhagen, Denmark, July 17-19, 2019, Proceedings (1 Aufl., Band 1, S. 81-97). Cham: Springer.