The use of Business Intelligence and Data Mining for improving the detection of Customer Needs in Service Engineering

Helmut Aschbacher, Ernst Kreuzer, Florian Neukart, Birgit Kammerhofer, Sebastian Schatzl

Publikation: Konferenzbeitrag › (Altdaten) Vortrag oder Präsentation

Originalsprache	englisch
Publikationsstatus	Veröffentlicht - 26 Okt. 2009
Veranstaltung	2. International Service Design Network Conference 2009 - Madeira, Portugal Dauer: 26 Okt. 2009 → 27 Okt. 2009

Konferenz	2. International Service Design Network Conference 2009
Land/Gebiet	Portugal
Ort	Madeira
Zeitraum	26/10/09 → 27/10/09

Treatment code (Nähere Zuordnung)

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title = "The use of Business Intelligence and Data Mining for improving the detection of Customer Needs in Service Engineering",

author = "Helmut Aschbacher and Ernst Kreuzer and Florian Neukart and Birgit Kammerhofer and Sebastian Schatzl",

year = "2009",

month = oct,

day = "26",

language = "English",

note = "2. International Service Design Network Conference 2009 ; Conference date: 26-10-2009 Through 27-10-2009",

}

TY - CONF

T1 - The use of Business Intelligence and Data Mining for improving the detection of Customer Needs in Service Engineering

AU - Aschbacher, Helmut

AU - Kreuzer, Ernst

AU - Neukart, Florian

AU - Kammerhofer, Birgit

AU - Schatzl, Sebastian

PY - 2009/10/26

Y1 - 2009/10/26

M3 - (Old data) Lecture or Presentation

T2 - 2. International Service Design Network Conference 2009

Y2 - 26 October 2009 through 27 October 2009

ER -