The wide range of applications and the capability to process and understand natural languages made chatbots very popular. Besides that, many applications chatbots are also used as information retrieval tools. Chatbots are changing the way users search for information. This document focuses on a chatbot that is used as an information retrieval tool. The chatbot enables information search in natural language in a geography domain. In case of a large number of search results, the chatbot engages users with clarification questions. It also provides support to users when uploading multimedia content to the website.
|Seiten (von - bis)||54-60|
|Fachzeitschrift||IPSI BgD Transactions on Internet Research|
|Publikationsstatus||Veröffentlicht - 5 Jan. 2020|
Fields of Expertise
- Information, Communication & Computing