Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry

Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in einem KonferenzbandForschungBegutachtung

Originalspracheenglisch
TitelProceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA)
UntertitelRecent Advances in Information Technology, Tourism, Economics, Management and Agriculture
PublikationsstatusVeröffentlicht - 2018
Veranstaltung2nd International Scientific Conference on Information Technology, Tourism, Economics, Management and Agriculture - Graz University of Technology, Graz, Österreich
Dauer: 8 Nov 2018 → …
http://www.itema-conference.com/

Konferenz

Konferenz2nd International Scientific Conference on Information Technology, Tourism, Economics, Management and Agriculture
KurztitelITEMA 2018
LandÖsterreich
OrtGraz
Zeitraum8/11/18 → …
Internetadresse

Schlagwörter

    ASJC Scopus subject areas

    • !!Management of Technology and Innovation

    Fields of Expertise

    • Sonstiges

    Dies zitieren

    Oblak, D., Gruber, G. J., & Zunk, B. M. (2018). Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry. in Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA): Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture

    Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry. / Oblak, David; Gruber, Gabriel Julian; Zunk, Bernd Markus.

    Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA): Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture. 2018.

    Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in einem KonferenzbandForschungBegutachtung

    Oblak, D, Gruber, GJ & Zunk, BM 2018, Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry. in Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA): Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture., Graz, Österreich, 8/11/18.
    Oblak D, Gruber GJ, Zunk BM. Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry. in Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA): Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture. 2018
    Oblak, David ; Gruber, Gabriel Julian ; Zunk, Bernd Markus. / Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry. Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA): Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture. 2018.
    @inproceedings{f50a384c3beb4e48b39128282d0180c6,
    title = "Introduction of a Digitalized Customer Service Process Modell: Insights from a Case Study in the Manufacturing Industry",
    keywords = "Critical supplier, Lower-tier supplier, Supply networks",
    author = "David Oblak and Gruber, {Gabriel Julian} and Zunk, {Bernd Markus}",
    year = "2018",
    language = "English",
    booktitle = "Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA)",

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    AU - Oblak, David

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    AU - Zunk, Bernd Markus

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    Y1 - 2018

    KW - Critical supplier

    KW - Lower-tier supplier

    KW - Supply networks

    M3 - Conference contribution

    BT - Proceedings of the 2nd Information Technologies, Tourism, Economics, Management and Agriculture (ITEMA)

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