Business Performance Management in Small and Medium-Sized Enterprises in the Slovak Republic: An Integrated Three-Phase-Framework for Implementation

Titel in Übersetzung: Business Performance Management in kleinen und mittelständischen Unternehmen in der Slowakischen Republik: Ein integriertes Drei-Phasen-Modell zur Implementierung

Rudolf Grünbichler, Jozef Klučka, Katarina Haviernikova, Stanislava Strelcova

Publikation: Beitrag in einer FachzeitschriftArtikel

Abstract

Business performance management (BPM) is an instrument that allows the fulfillment of business objectives and the improvement of competitiveness in small and medium-sized enterprises (SMEs). When BPM is implemented and measured, it can improve the sustainability and competitiveness of the enterprise. Despite its potential benefits, the possibilities of BPM in SMEs are often underestimated due to the lack of resources (mainly personal or financial). The goal of this paper is to introduce a framework for the implementation of BPM in Slovak SMEs based on research on transportation SMEs. To this end, certain steps that support the efficient introduction and use of BPM in these SMEs will be proposed. Our proposal regarding the performance of BPM is based on the findings of previous research studies along with the results of own questionnaire surveys and personal meetings/interviews with owners/managers of transportation SMEs. The results of this research shows that SMEs are generally not familiar with BPM and how the system is used. Essential elements to implement BPM are lacking in SMEs, and although the BPM system might help these firms improve their competitiveness, SMEs remain uniformed about the advantages of BPM. The proposed framework of BPM implementation in this paper can be used to inform SMEs and to assist them in their decision-making processes regarding the application of this system.

Titel in ÜbersetzungBusiness Performance Management in kleinen und mittelständischen Unternehmen in der Slowakischen Republik: Ein integriertes Drei-Phasen-Modell zur Implementierung
Originalspracheenglisch
Aufsatznummer3
Seiten (von - bis)42-58
Seitenumfang17
FachzeitschriftJournal of Competitiveness
Jahrgang13
Ausgabenummer1
DOIs
PublikationsstatusVeröffentlicht - Mär 2021

Schlagwörter

  • business performance management
  • competitiveness
  • implementation
  • framework
  • indicators
  • digitalization
  • information system

ASJC Scopus subject areas

  • !!Economics, Econometrics and Finance(all)
  • !!Business, Management and Accounting(all)

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