Accessibility Challenges in e-Government: an Austrian Experience

Clemens Orthacker, Thomas Zefferer

Publikation: Beitrag in Buch/Bericht/KonferenzbandBeitrag in einem KonferenzbandBegutachtung

Abstract

Secure user authentication and electronic signatures are key requirements for e-Government applications. Many EU Member States rely on smart-card technology for these purposes. In addition to security, accessibility is crucial for the integration of smart cards into web based e-Government
processes. In Austria, the open-source software MOCCA provides access to smart-card functionality by means of Java Applet technology. Assuring MOCCA's compliance to established accessibility standards has turned out to be a challenging task. This paper discusses several accessibility issues that may arise in
smart card based e-Government infrastructures. We focus on MOCCA and accessibility improvements that have been applied to this core component of Austria's e-Government infrastructure. We identify several accessibility issues related to Java Applets and show how faced problems have been overcome in
order to achieve WCAG 2.0 compliance for MOCCA. The gained experiences and employed techniques presented in this paper can help to improve the accessibility of any Java Applet based application.
Originalspracheenglisch
TitelProceedings of the Forth International Conference on Internet Technologies and Applications (ITA 11)
Herausgeber (Verlag).
Seiten221-228
ISBN (Print)978-0-946881-68-0
PublikationsstatusVeröffentlicht - 2011
VeranstaltungForth International Conference on Internet Technologies & Applications - Wrexham, Großbritannien / Vereinigtes Königreich
Dauer: 6 Sept. 20119 Sept. 2011

Konferenz

KonferenzForth International Conference on Internet Technologies & Applications
Land/GebietGroßbritannien / Vereinigtes Königreich
OrtWrexham
Zeitraum6/09/119/09/11

Fields of Expertise

  • Information, Communication & Computing

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