An empirical survey on the acceptance of chat bots in Austria

Grünbichler, R. (Beitragende/r), Alen Rastoder (Redner/in), Weller, S. (Beitragende/r)

Aktivität: Vortrag oder PräsentationVortrag bei Konferenz oder FachtagungScience to science

Beschreibung

Chatbots are finding their way into everyday business life and will speed up communication with customers. The question arises as to the social
acceptance of human-machine communication. In an empirical survey, the acceptance in Austria is surveyed by means of a standardized online
questionnaire.
Zeitraum2 Mai 2021
Ereignistitel31st Annual Conference of Production and Operations Management Society (POMS): Building a sustainable, responsible, and resilient global future
VeranstaltungstypKonferenz
Konferenznummer31
OrtUSA / Vereinigte Staaten
BekanntheitsgradInternational

Schlagwörter

  • Chatbots
  • Soziale Akzeptanz
  • Quantitative Analysis
  • Empirical Survey
  • Deskriptive Statistik